How RUMA handles personal information
Effective May 31, 2026. This summary explains how we collect, use, and protect information when people use the RUMA platform and website.
Information we collect
- Contact information such as name, email address, and communication details
- Account, profile, listing, and booking-related information you submit
- Messages, support requests, and feedback you send to our team
- Technical and usage information needed to operate, secure, and improve the service
How we use information
- To provide housing, support, and marketplace-related services
- To verify users, respond to enquiries, and improve trust and safety
- To maintain the website, analyze performance, and prevent misuse
- To comply with legal obligations and enforce our terms
Sharing and protection
We may share information with service providers, partners, and affiliates when needed to operate the platform, support users, or meet legal obligations. We take reasonable administrative and technical steps to protect personal information.
Questions about privacy
For privacy questions or requests related to your information, contact info@getruma.com.